Care home
The Mill House
Mill Road, Horstead, Norwich, Norfolk, NR12 7AT
This rating comes from the Care Quality Commission. View the official CQC record ↗
CQC ratings
The overall rating and the five key questions from the most recent published inspection (11 July 2025).
OverallRequires improvement
SafeRequires improvement
EffectiveRequires improvement
CaringGood
ResponsiveRequires improvement
Well-ledRequires improvement
Rating history
Every CQC rating The Mill House has been given, in date order. When a newer inspection is published, it is added here.
Scale: 4 = Outstanding, 3 = Good, 2 = Requires improvement, 1 = Inadequate. Gaps are dates with no published rating for that question.
Provider & ownership history
Who is registered to run this service, and how that has changed.
CurrentOperated by Runwood Homes Limited · registered since 8 October 2012
Services & regulated activities
Registered for 45 beds.
Service types
- Care home service with nursing
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Who they care for
- Dementia
- Older People
- Younger Adults
Specialisms
- Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs
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15 April 2026
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Cascade (Hurst House)
Norwich
15 April 2026 8 beds
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Newmarket House
Norwich
2 February 2026
Home care agency
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Norwich
27 May 2023 60 beds
Ambulance service
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Nightingale Lodge
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21 October 2021 29 beds
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The Beeches
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Frequently asked questions
What is The Mill House's CQC rating?
The Mill House has a CQC overall rating of Requires improvement. The service needs to make improvements. The CQC scale is Outstanding, Good, Requires improvement and Inadequate.
When was The Mill House last inspected?
The Mill House's most recent CQC inspection report was published on 11 July 2025. Ratings can change at the next inspection.
Is this the official CQC rating?
Yes — the rating shown comes from the Care Quality Commission's open data. InspectedCare is an independent site and is not affiliated with the CQC. You can view the official record on cqc.org.uk.
Where is The Mill House?
The Mill House is in Norfolk, England.
About this information. Ratings reflect the most recent published CQC inspection (11 July 2025) and may not reflect current conditions. InspectedCare is independent and not affiliated with the CQC or NHS. The authoritative record is at cqc.org.uk. Data © Care Quality Commission, licensed under the Open Government Licence v3.0. Request a correction.