Care home
Waterloo House
3 Nelson Gardens, Stoke, Plymouth, Devon, PL1 5RH
This rating comes from the Care Quality Commission. View the official CQC record ↗
CQC ratings
The overall rating and the five key questions from the most recent published inspection (12 September 2025).
OverallRequires improvement
SafeRequires improvement
EffectiveRequires improvement
CaringGood
ResponsiveGood
Well-ledRequires improvement
Rating history
Every CQC rating Waterloo House has been given, in date order. When a newer inspection is published, it is added here.
Scale: 4 = Outstanding, 3 = Good, 2 = Requires improvement, 1 = Inadequate. Gaps are dates with no published rating for that question.
Provider & ownership history
Who is registered to run this service, and how that has changed.
CurrentOperated by Vivacare Limited · registered since 20 April 2011
Services & regulated activities
Registered for 20 beds.
Service types
- Care home service without nursing
Regulated activities
- Accommodation for persons who require nursing or personal care
Who they care for
- Mental Health
- Younger Adults
Specialisms
- Caring for adults under 65 yrs|Mental health conditions
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Frequently asked questions
What is Waterloo House's CQC rating?
Waterloo House has a CQC overall rating of Requires improvement. The service needs to make improvements. The CQC scale is Outstanding, Good, Requires improvement and Inadequate.
When was Waterloo House last inspected?
Waterloo House's most recent CQC inspection report was published on 12 September 2025. Ratings can change at the next inspection.
Is this the official CQC rating?
Yes — the rating shown comes from the Care Quality Commission's open data. InspectedCare is an independent site and is not affiliated with the CQC. You can view the official record on cqc.org.uk.
Where is Waterloo House?
Waterloo House is in Plymouth, England.
About this information. Ratings reflect the most recent published CQC inspection (12 September 2025) and may not reflect current conditions. InspectedCare is independent and not affiliated with the CQC or NHS. The authoritative record is at cqc.org.uk. Data © Care Quality Commission, licensed under the Open Government Licence v3.0. Request a correction.