Home care agency
First Point 24
3 Alexandra Street, Southend-on-sea, SS1 1BX
This rating comes from the Care Quality Commission. View the official CQC record ↗
CQC ratings
The overall rating and the five key questions from the most recent published inspection (14 May 2025).
OverallGood
SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood
Rating history
Every CQC rating First Point 24 has been given, in date order. When a newer inspection is published, it is added here.
Scale: 4 = Outstanding, 3 = Good, 2 = Requires improvement, 1 = Inadequate. Gaps are dates with no published rating for that question.
Provider & ownership history
Who is registered to run this service, and how that has changed.
CurrentOperated by First Point 24 Ltd · registered since 30 July 2018
Services & regulated activities
Service types
- Domiciliary care service
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Who they care for
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Whole Population
Specialisms
- Sensory impairments|Services for everyone|Dementia|Learning disabilities|Mental health conditions|Substance misuse problems|Physical disabilities
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Frequently asked questions
What is First Point 24's CQC rating?
First Point 24 has a CQC overall rating of Good. The service is performing well and meeting expectations. The CQC scale is Outstanding, Good, Requires improvement and Inadequate.
When was First Point 24 last inspected?
First Point 24's most recent CQC inspection report was published on 14 May 2025. Ratings can change at the next inspection.
Is this the official CQC rating?
Yes — the rating shown comes from the Care Quality Commission's open data. InspectedCare is an independent site and is not affiliated with the CQC. You can view the official record on cqc.org.uk.
Where is First Point 24?
First Point 24 is in Southend-on-Sea, England.
About this information. Ratings reflect the most recent published CQC inspection (14 May 2025) and may not reflect current conditions. InspectedCare is independent and not affiliated with the CQC or NHS. The authoritative record is at cqc.org.uk. Data © Care Quality Commission, licensed under the Open Government Licence v3.0. Request a correction.