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Home care agency

Home Instead

West Wing, Northwood House, Ward Avenue, Cowes, PO31 8AZ

CQC overall ratingOutstandingLatest inspection report: 14 December 2021

This rating comes from the Care Quality Commission. View the official CQC record ↗

CQC ratings

The overall rating and the five key questions from the most recent published inspection (14 December 2021).

OverallOutstanding
SafeGood
EffectiveGood
CaringOutstanding
ResponsiveGood
Well-ledOutstanding

Rating history

Every CQC rating Home Instead has been given, in date order. When a newer inspection is published, it is added here.

Scale: 4 = Outstanding, 3 = Good, 2 = Requires improvement, 1 = Inadequate. Gaps are dates with no published rating for that question.

Provider & ownership history

Who is registered to run this service, and how that has changed.

CurrentOperated by Southern Home Care Limited · registered since 14 June 2019

Services & regulated activities

Service types

  • Domiciliary care service

Regulated activities

  • Personal care

Who they care for

  • Dementia
  • Mental Health
  • Older People
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

Specialisms

  • Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities

Frequently asked questions

What is Home Instead's CQC rating?
Home Instead has a CQC overall rating of Outstanding. The service is performing exceptionally well. The CQC scale is Outstanding, Good, Requires improvement and Inadequate.
When was Home Instead last inspected?
Home Instead's most recent CQC inspection report was published on 14 December 2021. Ratings can change at the next inspection.
Is this the official CQC rating?
Yes — the rating shown comes from the Care Quality Commission's open data. InspectedCare is an independent site and is not affiliated with the CQC. You can view the official record on cqc.org.uk.
Where is Home Instead?
Home Instead is in Isle of Wight, England.
About this information. Ratings reflect the most recent published CQC inspection (14 December 2021) and may not reflect current conditions. InspectedCare is independent and not affiliated with the CQC or NHS. The authoritative record is at cqc.org.uk. Data © Care Quality Commission, licensed under the Open Government Licence v3.0. Request a correction.