Home care agency

Home Instead – Eastbourne and Hailsham

Unit E, Dittons Business Park, Dittons Road, Polegate, East Sussex, BN26 6HY

CQC overall ratingOutstandingLatest inspection report: 13 February 2026

This rating comes from the Care Quality Commission. View the official CQC record ↗

CQC ratings

The overall rating and the five key questions from the most recent published inspection (13 February 2026).

OverallOutstanding

SafeOutstanding

EffectiveGood

CaringOutstanding

ResponsiveOutstanding

Well-ledOutstanding

Rating history

Every CQC rating Home Instead – Eastbourne and Hailsham has been given, in date order. When a newer inspection is published, it is added here.

Scale: 4 = Outstanding, 3 = Good, 2 = Requires improvement, 1 = Inadequate. Gaps are dates with no published rating for that question.

Provider & ownership history

Who is registered to run this service, and how that has changed.

CurrentOperated by Silverlight Care Limited · registered since 11 May 2016

Services & regulated activities

Service types

Domiciliary care service

Regulated activities

Personal care

Who they care for

Dementia
Learning disabilities or autistic spectrum disorder
Mental Health
People who misuse drugs and alcohol
Physical Disability
Sensory Impairment
Younger Adults

Specialisms

Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Substance misuse problems|Physical disabilities

Other home care agencies in East Sussex

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1 June 2022

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27 May 2026

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Care at Home Services (South East) Limited – Eastbourne, Hailsham and the Weald

Bluebird Care (Eastbourne & Wealden)

County Medicare Professional Nursing & Care Services LTD

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7 October 2025

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Temple Grove Nursing Home

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Frequently asked questions

What is Home Instead – Eastbourne and Hailsham's CQC rating?

Home Instead – Eastbourne and Hailsham has a CQC overall rating of Outstanding. The service is performing exceptionally well. The CQC scale is Outstanding, Good, Requires improvement and Inadequate.

When was Home Instead – Eastbourne and Hailsham last inspected?

Home Instead – Eastbourne and Hailsham's most recent CQC inspection report was published on 13 February 2026. Ratings can change at the next inspection.

Is this the official CQC rating?

Yes — the rating shown comes from the Care Quality Commission's open data. InspectedCare is an independent site and is not affiliated with the CQC. You can view the official record on cqc.org.uk.

Where is Home Instead – Eastbourne and Hailsham?

Home Instead – Eastbourne and Hailsham is in East Sussex, England.

About this information. Ratings reflect the most recent published CQC inspection (13 February 2026) and may not reflect current conditions. InspectedCare is independent and not affiliated with the CQC or NHS. The authoritative record is at cqc.org.uk. Data © Care Quality Commission, licensed under the Open Government Licence v3.0. Request a correction.