Home care agency
Home Instead Senior Care
Unit 6, Apsley House, Apsley Road, New Malden, Surrey, KT3 3NJ
This rating comes from the Care Quality Commission. View the official CQC record ↗
CQC ratings
The overall rating and the five key questions from the most recent published inspection (16 December 2020).
OverallOutstanding
SafeGood
EffectiveOutstanding
CaringGood
ResponsiveOutstanding
Well-ledOutstanding
Rating history
Every CQC rating Home Instead Senior Care has been given, in date order. When a newer inspection is published, it is added here.
Scale: 4 = Outstanding, 3 = Good, 2 = Requires improvement, 1 = Inadequate. Gaps are dates with no published rating for that question.
Provider & ownership history
Who is registered to run this service, and how that has changed.
CurrentOperated by Jefferies Care Services Limited · registered since 17 November 2015
Services & regulated activities
Service types
- Domiciliary care service
Regulated activities
- Personal care
Who they care for
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Younger Adults
Specialisms
- Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
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Frequently asked questions
What is Home Instead Senior Care's CQC rating?
Home Instead Senior Care has a CQC overall rating of Outstanding. The service is performing exceptionally well. The CQC scale is Outstanding, Good, Requires improvement and Inadequate.
When was Home Instead Senior Care last inspected?
Home Instead Senior Care's most recent CQC inspection report was published on 16 December 2020. Ratings can change at the next inspection.
Is this the official CQC rating?
Yes — the rating shown comes from the Care Quality Commission's open data. InspectedCare is an independent site and is not affiliated with the CQC. You can view the official record on cqc.org.uk.
Where is Home Instead Senior Care?
Home Instead Senior Care is in Kingston upon Thames, England.
About this information. Ratings reflect the most recent published CQC inspection (16 December 2020) and may not reflect current conditions. InspectedCare is independent and not affiliated with the CQC or NHS. The authoritative record is at cqc.org.uk. Data © Care Quality Commission, licensed under the Open Government Licence v3.0. Request a correction.