Home care agency
Routes Healthcare Sunderland
Suite 001 Ground Floor, Doxford Works, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XW
This rating comes from the Care Quality Commission. View the official CQC record ↗
CQC ratings
The overall rating and the five key questions from the most recent published inspection (4 July 2023).
OverallGood
SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood
Rating history
Every CQC rating Routes Healthcare Sunderland has been given, in date order. When a newer inspection is published, it is added here.
Scale: 4 = Outstanding, 3 = Good, 2 = Requires improvement, 1 = Inadequate. Gaps are dates with no published rating for that question.
Provider & ownership history
Who is registered to run this service, and how that has changed.
CurrentOperated by Routes Healthcare (North) Limited · registered since 9 April 2025
Services & regulated activities
Service types
- Domiciliary care service
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Who they care for
- Dementia
- Mental Health
- Physical Disability
- Sensory Impairment
- Whole Population
Specialisms
- Sensory impairments|Services for everyone|Dementia|Mental health conditions|Physical disabilities
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Frequently asked questions
What is Routes Healthcare Sunderland's CQC rating?
Routes Healthcare Sunderland has a CQC overall rating of Good. The service is performing well and meeting expectations. The CQC scale is Outstanding, Good, Requires improvement and Inadequate.
When was Routes Healthcare Sunderland last inspected?
Routes Healthcare Sunderland's most recent CQC inspection report was published on 4 July 2023. Ratings can change at the next inspection.
Is this the official CQC rating?
Yes — the rating shown comes from the Care Quality Commission's open data. InspectedCare is an independent site and is not affiliated with the CQC. You can view the official record on cqc.org.uk.
Where is Routes Healthcare Sunderland?
Routes Healthcare Sunderland is in Sunderland, England.
About this information. Ratings reflect the most recent published CQC inspection (4 July 2023) and may not reflect current conditions. InspectedCare is independent and not affiliated with the CQC or NHS. The authoritative record is at cqc.org.uk. Data © Care Quality Commission, licensed under the Open Government Licence v3.0. Request a correction.